June 2020 blog posts

The gut response to a sudden economic shock is to cut spending, hunker down and recalibrate. But hiding from a problem seldom makes it go away, and rash decisions are rarely...

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The COVID-19 pandemic has changed our lives in many ways – especially when it comes to how customers and businesses communicate with one another. With customers unable to...

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The COVID-19 pandemic is first and foremost a human tragedy, with hundreds of thousands of lives lost and massive disruption to people's daily lives. It serves as a stark...

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